Terms & Conditions

Terms and Conditions for The Degree Gap

1. Introduction

Welcome to The Degree Gap, a premier tutoring agency dedicated to connecting students with highly qualified academics. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before using our services.
 
2. Services Provided

The Degree Gap offers tutoring services to students ranging from GCSE to postgraduate levels. Our tutors are graduates from top universities, including Cambridge, Oxford, and LSE, and possess extensive experience and expertise in their respective fields.

 3. Tutor Matching

We strive to pair students with tutors best suited to their academic needs and goals. Matches are based on the student's subject requirements, academic level, and the tutor's expertise. While we make every effort to ensure compatibility, we cannot guarantee a perfect match in every instance.
 
We prioritize tutors who voluntarily disclose their DBS/CRB status, and this information is displayed on their profiles. While we do not conduct DBS/CRB checks ourselves, parents are encouraged to request verification of this status during the complimentary introductory session with the tutor.

4. Tutor Qualifications

All tutors associated with The Degree Gap are carefully vetted and possess relevant qualifications and experience. We pride ourselves on our high standards and the quality of our tutors.

 5. User Responsibilities

Users are expected to provide accurate and complete information during the registration process. It is the responsibility of the student or parent/guardian to ensure that any materials or information needed for tutoring sessions are provided in a timely manner.

6. Payment Terms

- Fees: All fees for tutoring services will be clearly communicated prior to the commencement of services. 
- Payment Schedule: Payment must be made in accordance with the agreed schedule. 
- Refunds: Refunds are handled on a case-by-case basis and at the discretion of The Degree Gap.

7. Cancellation and Rescheduling

- Student-Initiated Cancellation: Students must provide at least 24 hours' notice for cancellation or rescheduling of sessions. Failure to provide adequate notice may result in forfeiture of the session fee.
- Tutor-Initiated Cancellation: If a tutor needs to cancel or reschedule a session, they will provide as much notice as possible, and a makeup session will be arranged at a mutually convenient time.

8. Code of Conduct

All participants in The Degree Gap's services are expected to conduct themselves respectfully and professionally. Any behavior deemed inappropriate or disruptive may result in termination of services without refund.

9. Liability

While we strive to provide the best possible tutoring services, The Degree Gap does not guarantee specific academic outcomes. Our liability is limited to the value of the services provided
 
We do not take responsibility for a tutor using AI or ChatGPT to write the work of a student. We strongly discourage the use / do not support the use of AI in or out of lessons, particularly when writing pieces of work for examination

10. Privacy Policy

We are committed to protecting your privacy. Personal information collected during the registration process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent, except as required by law.
 
11. Taxes and Legal Compliance
 
All tutors are solely responsible for complying with their local tax regulations. This includes, but is not limited to, the declaration and payment of any income taxes, self-employment taxes, or any other taxes that may be applicable. The Degree Gap does not withhold any taxes from the payments made to tutors, and it is the tutors' responsibility to ensure they meet all legal and tax obligations in their respective jurisdictions.

12. Commission Structure

The Degree Gap operates on a commission-based model where 50% of the fees paid by learners for lessons and courses are retained by The Degree Gap as a commission. The remaining 50% is paid to the tutor. This commission structure applies to all services provided through the platform, including one-on-one lessons, group classes, and pre-recorded courses.

13. Employment Status

Tutors are employed on a contract basis and are not guaranteed any minimum number of hours. Tutors are considered independent contractors and not employees of The Degree Gap. As such, they are not entitled to holiday pay, pension contributions, or any other employee benefits. Tutors are responsible for managing their own schedules and ensuring they meet their contractual obligations.

14. Amendments

The Degree Gap reserves the right to amend these terms and conditions at any time. Users will be notified of any changes, and continued use of our services will be deemed acceptance of the updated terms.

15. Governing Law
 
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which The Degree Gap operates.

16. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

The Degree Gap
7 Grosvenor Road, Baldock, England, SG76NX
thedegreegap@gmail.com

By using The Degree Gap's services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.